INCREASE SALES, RETENTION & TRUST.
Service Programs Australia is a leading provider of sales, communication and customer experience software to the Automotive, Motorcycle, Commercial, Marine and Recreational Vehicle industries.
WE HELP YOU DELIVER THE CUSTOMER WOW!
INCREASE SALES, RETENTION & TRUST.
Service Programs Australia is a market leading provider of sales, communication and customer experience software to the Automotive, Motorcycle, Marine and Recreational Vehicle industries.
We help you deliver the CUSTOMER WOW!
We provide the digital tools necessary to help you attract and retain customers, increase customer satisfaction, and convert more sales enquiries or repair recommendations into invoiced sales. We partner with OE brands, dealers and national chains, but we’re equally happy helping small independent businesses improve their front-of-house customer experience too.
Our team has decades of collective experience helping businesses increase sales and customer satisfaction both here and overseas, giving us a clear vision for the future in a world experiencing constant and rapid change.
Customer Satisfaction and Retention
We understand both the simple and not so simple reasons why customers choose to deal with the businesses they do, how to keep them coming back, and why valuable customers can be teased away by your competitors.
Save Time, Sell More Service and Repairs.
With over 30,000 users worldwide, a subscription to Vehicle Visuals gives you access to hundreds of high-quality animated videos to help you explain service and maintenance items to customers in a way they will quickly and easily understand.
Vehicle Visuals reduces the amount of valuable time needed to explain recommended maintenance and repairs to non-technical customers. Use in service reception and waiting areas, send by email and SMS or use the videos in your marketing and social media to promote your services and educate your customers.
The Personalised Video Solution for Sales and Service.
Instantly establish a personal connection, customer confidence and trust with personalised video messages.
Quickly and easily record and send high-quality videos, branded for your business and personalised to the customer from individual sales or service team members. Takes your sales showroom or service workshop direct to your customers with a 'just like being there' video experience that builds trust and loyalty, elevates the customer experience and drives sales.
The Personalised Video solution for Sales and Service.
Make a personal connection and establish instant customer confidence and trust with personalised video messaging.
Quickly and easily record and send high quality videos, branded for your business and personalised from individual sales or service team members. Taking your sales showroom or service department direct to your customers with a 'just like being there' video message builds trust, improves customer experience and drives sales.
The Marketing & Communication App for Automotive Workshops.
Longer service intervals mean fewer opportunities to build relationships and customer loyalty. Stay connected to your customers with your very own branded smartphone App for iOS and Android.
Quickly and easily send high-impact service specials, promotions and news to the App. Customers can request bookings through the App, message via the two-way chat, access a range of useful motoring and lifestyle features, and refer friends and family to your business using the App.
WEBSITE DESIGN AND MAINTENANCE. managed GOOGLE ADS.
SPA Digital is easy to work with and transparent on costs. Best of all, we speak your language.
Over 80% of consumers turn to the internet when looking for a service centre, so having a website that sells your business and its professionalism is vital. Ensuring you stand out from the competition in online searches will put you ahead in today’s competitive world. Our decades of experience in the automotive industry means that we know how to deliver high-impact websites, attract customers to your workshop and maximise your Google Ads Return on Investment.
WEB DESIGN & MAINTENANCE. MANAGED GOOGLE ADS.
SPA Digital is easy to work with and transparent on costs.
Over 80% of consumers turn to the internet when looking for a service centre, so having a website that sells your business and its professionalism is vital. Our decades of experience in the automotive industry means that we understand how to deliver high-impact websites, attract customers to your workshop and maximise your Google Ads return on investment.
Our Valued Partners…
For a chat about how we can help your business increase sales, retention and customer satisfaction please fill out the form below and we will contact you.