INCREASE SALES, RETENTION & TRUST.
Service Programs Australia is a market leading provider of sales, communication and customer experience software to the Automotive, Motorcycle, Commercial, Marine and Recreational Vehicle industries.
We’ll help you deliver the CUSTOMER WOW!
MODERNISING CUSTOMER EXPERIENCE IN SALES AND SERVICE
Service Programs Australia is a market leading provider of sales, communication and customer relationship software to the automotive, motorcycle, marine and recreational vehicle industries.
WE’LL HELP YOU DELIVER THE CUSTOMER WOW!
We provide the digital tools necessary to help increase customer satisfaction, maximise customer retention and convert more sales enquiries or repair recommendations into invoiced sales. We customise versions of our software for OE brands, franchises and national chains, but we’re equally committed to helping small independent family-run businesses move to the next level of success.
Our team has decades of experience in the automotive industry both here and overseas, giving us a clear vision for the future in a world experiencing constant and rapid change.
Customer Satisfaction and Retention
We understand both the simple and not so simple reasons why customers choose to deal with the businesses they do, how to keep them coming back, and why valuable customers can be teased away by your competitors.
VentaVid - The Power of Personalised Video Messaging.
Make a personal connection and establish instant customer confidence and trust with personalised video messaging.
Quickly and easily record and send high quality videos, branded for your business and personalised from individual sales or service team members. Take your sales showroom or service department direct to your customers with a 'just like being there' video experience that builds trust, improves customer experience and drives sales.
Vehicle Visuals - Save Time Explaining Repairs to Customers.
A subscription to Vehicle Visuals gives you access to hundreds of high-quality animated videos to help you explain service and repair recommendations to customers in a way they will easily understand.
Vehicle Visuals users sell more services and repairs in less time, reducing the amount of valuable time needed to explain technical issues to non-technical customers. Use in service reception and waiting areas, send by email and SMS or use in your marketing and media to promote your services and educate your customers.
vvGarage - The App Branded for your Business.
Customer loyalty is no longer guaranteed - longer service intervals means fewer opportunities to build relationships. Stay connected to your customers in between service visits with your very own branded smartphone App for iOS and Android.
Quickly and easily send high-impact service specials, promotions and news to the App. Customers can request bookings through the App, access a range of useful motoring and lifestyle features, and refer friends and family to your business using the App.
For a chat about how we can help your business increase sales, retention and customer satisfaction please fill out the form below and we will contact you.