Service Programs Australia



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 clearer communication, ultimate transparency, and a premium customer experience.

powerful visuals for sales, service, and training.

Welcome to Service Programs Australia! 

We’re specialists in visual communication – VENTAVID VIDEO, VEHICLE VISUALS, and bespoke, high-end 3D technical and product animations.

We’re not a distant corporate software provider. We’re hands-on and closely invested in your own business journey and objectives – working with hundreds of clients who we know by their first names, not thousands that we don’t.

We have a deep understanding of the sales, training, and customer experience challenges faced by the industries we work with.

Our state-of-the-art solutions are supported by our unique, industry-leading sales and customer experience training, available exclusively to our clients.

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Service Programs Australia

high-impact visual communication for sales, aftersales, and training.

VentaVid Video, Vehicle Visuals, and bespoke 3D technical animations.

We work with businesses across a range of innovative industries to energise their customer experience, sales revenue, and training delivery.

what we do

If you’re seeking impressive sales growth, world-class training resources, and a customer experience that sets you apart from your competitors, our products and services will help you achieve your goals. As experts in smart and effective visual communication, we partner with national brands, manufacturers, suppliers, distributors, sales and service centres, and training providers to supercharge sales messaging, training delivery, and customer satisfaction.

how we help

The human brain processes visual information 60,000 times faster than spoken or written word. Our transparent video messaging, engaging 3D animated technical and product explainers, and captivating training content will help you deliver information to your target audience faster, smarter and with greater impact.

Communication is in our DNA

Information is one of your greatest competitive advantages, and how you deliver it to customers is key. With decades of experience helping businesses communicate complex information more effectively, we’re focussed on making a real and measurable difference for each and every client, large or small.

three proven solutions:

VentaVid

VentaVid Video

personalised video inspections, faster repair approvals,

maximum transparency and convenience for customers.

Today’s customers expect greater transparency and clearer information before approving additional repair costs. In fact, research from the Australian Automotive Aftermarket Association shows that 71% are more likely to approve additional repairs when provided with visual evidence of the issues.

Everyday, VentaVid Video delivers the transparency and convenience that helps sales, service, and repair businesses establish trust quickly, receive approvals faster, and convert more recommendations into invoiced sales and appreciative customers. 

Customers love receiving engaging and informative VentaVid videos, regularly referring to them in online reviews as a key reason for their five star feedback after a sales or service experience.

VentaVid Video is widely used across the Automotive, Heavy Vehicle, Marine, Plant and Equipment, RV, and 4WD industries.

 

bespoke 3D animation design and production

high-impact, 3D technical animAtions for clearer sales messaging, training delivery, and product knowledge.

When you need a training animation explaining a new technology, a sales animation showcasing specialist equipment, or a product explainer for your expo display, our expert team of technical animators will bring your messaging to life with unique, custom-made 3D animations to captivate, inform, and inspire your target audience.

3D animation is a more powerful and effective medium for communicating complex technical, scientific, and industrial themes than static diagrams, slideshow presentations or live-action video. Animation provides unlimited creative possibilities, allowing you to showcase yet to be realised ideas or the internal workings of a product or technology that are impossible to capture with live-action.

We create unique 3D animations for technical training, product explainers, assembly/disassembly visuals, and safety guides across a range of local, national, and global industries.

custom 3D  animation 

unique animations for sales, training, and big screen displays.

If you need an informative training animation explaining a new technology, a sales animation showcasing specialist equipment to your distributor network, or an engaging product explainer for your expo display screens, our team of expert technical animators create engaging and informative 3D animations for a wide range of industries.

Contact us today to arrange a discussion and project scope.

Vehicle Visuals

Vehicle Visuals

jargon-free explanations customers can understand.

Let’s face it, explaining the need for unexpected additional service and repair costs verbally, over the phone, or in a wordy text message isn’t easy.

A subscription to Vehicle Visuals gives you access to hundreds of short, simplified 3D animated explainers that will cut through the technical jargon and help customers understand the need for necessary repairs and maintenance.

Send them by free SMS, email, or via Coax or Podium messaging.

Vehicle Visuals can be accessed directly from our web portal, or our integrations with MechanicDesk, Workshop Software, Automation and any corporate ERP, CRM, DMS, or inspection software for a seamless addition to your Point of Sale, communications, or quoting process.

 

Vehicle Visuals

Vehicle Visuals

access and share hundreds of specialist automotive animations to help service customers quickly understand the need for repairs. 

Let’s face it, clearly communicating the need for unexpected additional service and repair costs to customers face to face, by phone, or wordy text message isn’t easy. 

A subscription to Vehicle Visuals gives you access to hundreds of short, simplified 3D animated explainers that cut through the technical jargon and help customers quickly understand the need for important repairs and maintenance. Use them at your service desk, or send them by free SMS, email, or included in a PODIUM or COAX message.

Vehicle Visuals also helps build the confidence of Service Advisors, empowering them to become more effective in their day to day interactions with customers.

Animations can be accessed and shared from our subscriber web portal, or from within your MechanicDesk, Coax, Workshop Software, and Automation software. Vehicle Visuals can also be fully integrated with any corporate ERP, CRM, DMS, or inspection software, adding powerful 3D explainers to your repair quotes, reminders, aftersales communications, and AI messaging.

 

Integrations:

Contact Us Today!

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