MODERNISING CUSTOMER EXPERIENCE IN SALES AND service.

Service Programs Australia is a market leading provider of sales, communication and customer relationship software to the Automotive, Motorcycle, Agricultural, Marine and Recreational Vehicle industries.

 

WE’LL HELP YOU DELIVER THE CUSTOMER WOW!

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Service Programs Australia

MODERNISING CUSTOMER EXPERIENCE IN SALES AND SERVICE

Service Programs Australia is a market leading provider of sales, communication and customer relationship software to the automotive, motorcycle, marine and recreational vehicle industries.

WE’LL HELP YOU DELIVER THE CUSTOMER WOW!

About Us

We provide the digital tools necessary to help increase customer satisfaction, maximise customer retention and convert more sales enquiries or repair recommendations into invoiced sales. We customise versions of our software for OE brands, franchises and national chains, but we’re equally committed to helping small independent family-run businesses move to the next level of success.

Our People

Our team has decades of experience in the automotive industry both here and overseas, giving us a clear vision for the future in a world experiencing constant and rapid change.

Customer Satisfaction and Retention

We understand both the simple and not so simple reasons why customers choose to deal with the businesses they do, how to keep them coming back, and why some great customers  can be teased away by your competitors.

Our Products

Vehicle Visuals

Vehicle Visuals

Talk Less, Sell More! A subscription to Vehicle Visuals gives you access to hundreds of high-quality animated videos to help you explain service and repair recommendations to customers in a way they will easily understand.

Vehicle Visuals users sell more service and repairs in less time, reducing the amount of valuable time needed to explain technical issues to non-technical customers. Use in service reception and waiting areas, send by email and SMS or use in your marketing and media to promote your services.

VVGarage

vvGarage

Customer loyalty is no longer guaranteed - longer service intervals means fewer opportunities to build relationships. Stay connected to your customers in between service visits with your very own branded smartphone App for iOS and Android. 78% of people now prefer using Apps over mobile websites! Quickly and easily send professional looking, high-impact service specials, promotions and news to the App. Customers can request bookings through the App, access a range of useful motoring and lifestyle features, and refer friends and family to your business using the App.

VentaVid

VentaVid

Contactless personalised video messaging for sales and service businesses across a wide range of industries. Quickly and easily record and send professionally packaged videos, branded for your business and personalised to the customer. Let customers see things 'first hand' without leaving their own home or workplace with a close-up and personal 'just like really being there' professional video experience.

Our Integration Partners

Contact Us

For a chat about how we can help your business increase sales, retention and customer satisfaction please fill out the form below and we will contact you.