INCREASE SALES, RETENTION & TRUST.

Service Programs Australia is a leading provider of sales, communication and customer experience software to the Automotive, Motorcycle, Commercial, Marine and Recreational Vehicle industries.

 

We help you WIN, WOW and KEEP more customers.

Learn More
Service Programs Australia

INCREASE SALES, RETENTION & TRUST.

Service Programs Australia is a market leading provider of sales, communication and customer experience software to the Automotive, Motorcycle, Marine and Recreational Vehicle industries.

We help you win, wow and keep more customers!

About Us

We provide the digital tools necessary to help you attract and retain customers, increase customer satisfaction, and convert more sales enquiries or repair recommendations into invoiced sales. We partner with OE brands, dealers and national chains, but we’re equally happy helping small independent businesses improve their front-of-house customer experience too. 

Our People

Our team has decades of collective experience helping businesses increase sales and customer satisfaction both here and overseas, giving us a clear vision for the future in a world experiencing constant and rapid change.

Customer Satisfaction and Retention

We understand both the simple and not so simple reasons why customers choose to deal with the businesses they do, how to keep them coming back, and why valuable customers  can be teased away by your competitors.

Our Products

Vehicle Visuals

Vehicle Visuals

Save Time, Sell More Service and Repairs.

With over 30,000 users worldwide, a subscription to Vehicle Visuals gives you access to hundreds of high-quality animated videos to help you explain service and repair items to customers in a way they will quickly and easily understand, and for use in digital marketing campaigns, newsletters, social media posts and even on your website.

Vehicle Visuals reduces the amount of valuable time needed to explain recommended maintenance and repairs to non-technical customers. Use in service reception and waiting areas, send by email and SMS or use the videos in your marketing to promote your services and educate your customers.

VentaVid Video

The Personalised Video Solution for Sales and Service.

Increase trust and customer confidence using personalised video in your sales or service department.

Quickly and easily record and send branded videos showcasing a vehicle's features in response to a sales enquiry or highlighting suggested repairs and maintenance items identified during a service or inspection.

Customers love receiving engaging, personalised sales and service videos - 90% respond to a video message within five minutes. Video builds trust and loyalty, elevates the customer experience and increases your sales.

VentaVid
VentaVid

VentaVid video

The Personalised Video solution for Sales and Service.

Increase trust and customer confidence using personalised video in your sales or service department.

Quickly and easily record and send branded, personalised videos showcasing a vehicle's features in response to a sales enquiry or highlighting suggested repairs and maintenance items identified during a service or inspection.

Customers love receiving engaging sales and service videos - 90% respond to a video message within five minutes. Video builds trust and loyalty, elevates the customer experience and drives your sales.

VVGarage

vvGarage

The Marketing & Communication App for Automotive Workshops.

Longer service intervals mean fewer opportunities to build relationships and customer loyalty. Stay connected to your customers with your very own branded smartphone App for iOS and Android.

Quickly and easily send high-impact service specials, promotions and news to the App. Customers can request bookings through the App, leave a Google Review, message via the two-way chat, check local fuel prices in real-time, check safety recalls for their vehicle and refer friends and family to your business using the App.

SPA Digital 

WEBSITE DESIGN, content MARKETING AND GOOGLE ADS.

Over 80% of people turn to the internet when looking for a service centre, so having a vibrant website that actively promotes and extends the reach your business online is vital.

With the average workshop losing around 20% of its customer base every year through natural 'customer churn', ensuring you stand out from the competition in online searches and digtal media is critical.

We're easy to work with and fully transparent on costs. Best of all, we speak your language.

SPA Digital
SPA Digital

SPA Digital

WEB DESIGN, CONTENT MARKETING & GOOGLE ADS.

SPA Digital is easy to work with and transparent on costs.

Over 80% of people turn to the internet when choosing a service centre, so having a vibrant website that actively promotes your business online is vital.

Our decades of experience in the automotive industry means that we create eye-catching websites, engaging content marketing and maximise the return on your Google Ads spend.

Our Valued Partners…

Workshop Software
MechanicDesk
Capricorn
Sam by auxo
Microbase

Contact Us

For a chat about how we can help your business increase sales, retention and customer satisfaction please fill out the form below and we will contact you.

Product or products you are interested in?