VENTAVID VIDEO – TRANSFORMING THE CUSTOMER EXPERIENCE.
Widely used throughout Australia and New Zealand, VentaVid delivers a professional, transparent customer experience that will take your customer satisfaction, customer retention, and sales revenue to new highs.
Scroll down to learn more, and contact us today to book a live demonstration and walkthrough of the VentaVid video system.
“VentaVid delivers everything we hoped it would and more. Our average sale per repair order is higher and it saves time for our service advisors and the workshop.
Feedback from customers has been fantastic! They’re more comfortable approving repairs when they can see what we’re seeing.”
PREMIUM AUTO
“The initial and ongoing training and support from Richard and his team is incredible. It guarantees success.
We’ve had amazing feedback from our clients and the videos are already helping gain even more trust, with a higher conversion rate on additional repairs and maintenance.”
PRESTIGE AUTO CENTRE
“VentaVid provides an extra layer of transparency and trust for our customers that they really appreciate.”
IPSWICH CITY MECHANICAL
“Super easy to use and our customers love the videos. It has paid for itself a thousand times over.
We use Podium for all of our messaging and the VentaVid/Podium integration works seamlessly.”
AUSSIE TUNE
“I wanted to let you know how much our customers love the VentaVid videos! Scroll through our Google reviews, you’ll notice they’re mentioned often – they’re having a real impact!
It’s genuinely one of the best tools to help customers understand the required repairs and feel confident in approving them.”
ACCELERATE AUTOMOTIVE
“Service Programs are a great team to deal with.
We were previosuly using generic video software, but the switch to software designed specifically for workshops has been a game changer.
It’s easy to use, so it quickly became routine for our techs.
Customers love the videos, and faster approval times have improved our workshop efficiency.”
Whangaparaoa Autocentre
a game changer for customer engagement!
VentaVid helps sales and service teams communicate with customers confidently and professionally, personalising the sales process for sales teams and streamlining the repair approval process for service advisors. VentaVid delivers transparency, trust and a personalised customer experience, giving customers the confidence to say “YES” more often.
For Sales Teams
For Service Teams
The key to VentaVid is its flexibility. In an instant, users access the VentaVid app to quickly and easily record professionally branded and personalised video updates at any stage during the new or used vehicle sales process, scheduled servicing, safety inspections, diagnostic procedures, performance tuning, pre-purchase inspections, and accessory upgrades. In fact, any situation where sales and service teams need to share video with customers, from a complete vehicle walk around to one single repair issue or a quick status update.
Recommendations can be clearly costed and added to the branded video pages for customers to approve instantly, along with relevant sales brochures or pdf documents. Most customers respond with a positive decision in less than five minutes, saving time for service advisors and the workshop, and streamlining the sales cycle for sales teams.
All recorded videos are securely stored in the VentaVid cloud and can be referred back to at any time in the future.
Customers value transparency, convenience and personalised service higher than ever before, frequently singling out video as a key reason for their satisfaction in consumer surveys and online reviews.
VentaVid users…
-
Have more productive technicians and service advisors
-
Turn more service and repair recommendations into invoiced sales
-
Receive faster approvals on repairs and upsells
-
Significantly increase customer satisfaction and retention
-
Build longer-lasting customer relationships
-
Reduce time on telephone calls and waiting for repair approvals
-
Improve workshop efficiency
-
Sell more parts, upgrades and accessories
-
Access detailed business reports showing video views and work approved
-
Receive personalised onboarding for their entire team.
VentaVid Builds Longer Lasting Customer Relationships.
Transparency and Trust
Customer Satisfaction
Conversion
Sales
Profit
Powerful Results, in three simple steps:
Step 1.
With the user-friendly VentaVid App, the user records a short video. Using the pause button, they can stop and start as often as needed, recording as much or as little as they want to communicate the key information – from a complete vehicle walk around to one single repair issue or a short status update.
Step 2.
With one click, the video is uploaded to the VentaVid dashboard, where the message is personalised prior to the video being sent to the customer by email or SMS, via our seamless integration with Podium, or using any CRM or comms software. The video page viewed by the customer is personalised to them and branded to your business, delivering a polished and professional video experience.
Step 3.
Your customer watches the video and approves any recommendations direct from the video screen. You receive an instant notification confirming their choices. Most customers respond in less than five minutes, speeding up the process so you can get on with the job. Your customer feels informed, respected, comfortable with their decisions and extremely satisfied with the experience.
All videos are permanently and securely stored in your VentaVid dashboard for future reference.
service advisors sell with confidence.
Transparency builds trust. When customers can see the issues with their own eyes there is very little traditional selling needed. Customers feel fully informed and reassured that your recommendations are genuine and require their prompt approval to get the vehicle back on the road.
VentaVid video fully engages customers and saves time for service advisors and the workshop.
Used across Australia & New Zealand for…
Passenger Cars
Commercial Vehicles
Motorcycle & Marine
RV & Caravans
Plant & Equipment
Off-Road and High Performance
Request a Demonstration
Complete the form and we will contact you to arrange a time for a personalised, online demonstration of VentaVid.
three proven solutions:
bespoke 3D animation design and production
unique animation projects for sales, training and marketing.
Whether you need a captivating training animation explaining a complex vehicle system, a sales animation showcasing specialist equipment, or a stylish product explainer with amazing 3D visuals, our team of expert technical animators will bring your training delivery and product messaging to life with unique, informative and dynamic 3D animations for a wide range of bespoke projects.
3D animation is a more effective and engaging medium for conveying complex training and sales messaging than static diagrams, slideshow presentations or live action film. For example, 'How It Works' animations bring the internal workings of a product or technology to life, vibrantly showcasing key features and benefits such as performance, functionality, and build quality.
We create unique 3D sales, training and marketing content for a range of industries, including Automotive, Transport, Motorcycle, Equipment, Mining and MedTech.
Contact us today to discuss your unique project scope.
bespoke 3D animation design and production
unique animation projects for sales, training and marketing.
Whether you need a training animation explaining a complex vehicle system, a sales animation showcasing specialist equipment, or a product explainer with amazing 3D visuals, our team of expert technical animators create unique, informative and dynamic 3D animations for a wide range of bespoke projects.
3D animation is a more effective and engaging medium for conveying complex messages than diagrams, slideshows or live action film. Animation brings the internal workings of a product or technology to life, vibrantly showcasing features and benefits such as performance, functionality and build quality.
We create unique 3D content for the Automotive, Transport, Agriculture, RV, Motorcycle, Mining, Equipment and MedTech industries.
Contact us today to arrange a discussion and project scope.
Vehicle Visuals
convert more repair recommendations into invoiced sales.
Explaining what happens when a timing belt breaks, why Diesel Particulate Filters fail, or the need for ADAS Calibration can be a pain point for everyone involved, especially when it requires unexpected additional expense for service customers. Poor explanations will cost you sales and negatively impact customer satisfaction. Now, help is at hand...
Used by auto repair shops and dealership service departments worldwide, a subscription to the fourth-generation Vehicle Visuals portal gives you access to hundreds of short, generic, easy to understand animated videos that can be shared with customers by email and SMS, via Podium, with inspection reports, service reminders, newsletters, and streamed to in-store display screens.
They're also frequently used to help educate non-technical Service Advisors and Parts Interpreters, empowering them to become more confident and effective in day to day interactions with customers.
Vehicle Visuals can be accessed directly from the web, or integrated with MechanicDesk, Workshop Software, Automation (contact us for money saving promo codes) and any corporate ERP, CRM, DMS, or inspection software for a seamless addition to your Point of Sale, communications, or quoting process.
Vehicle Visuals
convert more repair recommendations into invoiced sales.
Explaining what happens when a timing belt breaks, why Diesel Particulate Filters fail, or the need for ADAS Calibration can be a pain point for everyone involved, especially when it requires unexpected additional expense for service customers. Poor explanations can cost you sales and negatively impact customer satisfaction. Now, help is at hand...
Used by auto repair shops and dealership service departments worldwide, Vehicle Visuals features hundreds of short, easy to understand animated videos that can be shared with customers by email and SMS, via Podium, with digital inspection reports, service reminders, newsletters, and streamed to waiting area TV screens.
They're also frequently used to help educate non-technical Service Advisors and Parts Interpreters, empowering them to be more confident and effective in their day to day interactions with customers.
Vehicle Visuals can be accessed directly from the web, or fully integrated with MechanicDesk, Workshop Software, Automation and any corporate ERP, CRM, DMS, and vehicle inspection software for a seamless addition to your point of sale, communications and quoting process.
VentaVid Video
engage customers with personalised sales and service videos.
Today's customers value transparency, convenience and personalised service higher than ever before.
Widely used across Australia and New Zealand, VentaVid is a globally popular game changer for sales and service teams who are focused on delivering a transparent customer experience that exceeds expectations.
Users access the VentaVid app to quickly and easily record professionally branded personalised video messages and status updates at any time during a new or used vehicle sales process, scheduled servicing, annual roadworthy inspections, diagnostic procedures, pre-purchase inspections, performance tunes, or accessory upgrades. In fact, any situation where you need to share a video message with a customer.
Send them by email, SMS or via Podium. Customers love receiving engaging and informative VentaVid videos, frequently referring to them in online reviews and feedback surveys as a key reason for their five star appraisal of a sales or service experience, boosting customer satisfaction, retention and sales.
VentaVid Video
video messaging for sales and service teams.
Today's customers value transparency, convenience and personalised service higher than ever before.
Widely used across Australia and New Zealand, VentaVid is a globally popular game-changer for sales and service teams who are focused on delivering a customer experience that exceeds expectations.
Users access the VentaVid app to quickly and easily record professionally branded video messages and status updates at any time during a new or used vehicle sales process, scheduled servicing, annual safety inspections, diagnostic procedures, pre-purchase inspections, performance tunes, engine rebuilds, vehicle restorations, or accessory upgrades. In fact, any situation where you need to share a video message with a customer.
Send by email, SMS or via Podium. Customers love receiving engaging and informative VentaVid videos, frequently referring to them in online feedback as a key reason for their five star review of a sales or service experience, boosting customer satisfaction, retention and sales.
Contact Us Today!
To discuss how we can help transform your sales, customer satisfaction or training delivery, please complete the form below and we'll contact you asap.