VENTAVID VIDEO – TRANSFORMING THE CUSTOMER EXPERIENCE!
Widely used throughout Australia and New Zealand, VentaVid delivers a professional, informative customer experience that will take your customer satisfaction, customer retention, and sales revenue to new highs.
Scroll down to learn more and contact us today to book a live demonstration and walkthrough of the VentaVid video system.
“VentaVid delivers everything we hoped it would and more. Our average sale per repair order is higher and it saves time for our service advisors and the workshop. Feedback from customers has been fantastic! They’re more comfortable approving repairs when they can see what we’re seeing.”
PREMIUM AUTO
“The initial and ongoing training and support from Richard and his team is incredible. It guarantees success. We’ve had amazing feedback from our clients and the videos are already helping gain even more trust, with a higher conversion rate on additional repairs and maintenance.”
PRESTIGE AUTO CENTRE
“VentaVid provides an extra layer of transparency and trust for our customers that they really appreciate.”
IPSWICH CITY MECHANICAL
“Super easy to use and our customers love the videos. It has paid for itself a thousand times over. We use Podium for all of our messaging and the VentaVid/Podium integration works seamlessly.”
AUSSIE TUNE
a game changer for customer engagement!
Widely used throughout Australia and New Zealand, VentaVid helps sales and service teams communicate with customers confidently and professionally, streamlining the sales process for sales teams and speeding up repair approval times for service advisors. VentaVid delivers transparency, trust and a personalised customer experience, giving them the confidence to say “YES” more often.
For Sales Teams
For Service Teams
The key to VentaVid video is its flexibility. In an instant, users access the VentaVid app to quickly and easily record professionally branded and personalised video updates at any stage during the new or used vehicle sales process, scheduled servicing, safety inspections, diagnostic procedures, performance tuning, pre-purchase inspections, and accessory upgrades. In fact, any situation where you need to share a video with a customer, from a complete vehicle walk around to one single repair issue or a quick status update.
Recommendations can be clearly costed and added to your branded video page for customers to approve instantly. Most respond with a positive decision in less than five minutes, saving time for service advisors and the workshop, and streamlining the sales cycle for sales teams.
All recorded videos are securely stored in the VentaVid cloud and can be referred back to at any time in the future.
Customers value transparency, convenience and personalised service higher than ever before, frequently singling out video as a key reason for their satisfaction in consumer surveys and online reviews.
VentaVid users…
-
Sell more cars, trucks, boats, plant & equipment, motorcycles and caravans
-
Turn more sales leads into showroom visits
-
Have more productive technicians and service advisors
-
Turn more service and repair recommendations into invoiced sales
-
Receive faster approvals on repairs and upsells
-
Significantly increase customer satisfaction and retention
-
Build longer-lasting customer relationships
-
Reduce time on telephone calls and waiting for repair approvals
-
Improve workshop efficiency
-
Sell more parts, upgrades and accessories
-
Access detailed business reports showing video views and work approved
-
Receive personalised onboarding for their sales and service teams.
VentaVid Builds Longer Lasting Customer Relationships
Transparency and Trust
Customer Satisfaction
Conversion
Sales
Profit
Powerful Results, in three simple steps:
Step 1.
With the user-friendly VentaVid App, the user records a short video. Using the pause button, they can stop and start as often as needed, recording as much or as little as they want to communicate the key information – from a complete vehicle walk around to one single repair issue or a short status update.
Step 2.
With one click, the video is uploaded to the VentaVid dashboard, where the message is personalised prior to the video being sent to the customer by email or SMS, via our seamless integration with Podium, or using any CRM or comms software. The video page viewed by the customer is personalised to them and branded to your business, delivering a polished and professional video experience.
Step 3.
Your customer watches the video and approves any recommendations direct from the video screen. You receive an instant notification confirming their choices. Most customers respond in less than five minutes, speeding up the process so you can get on with the job. Your customer feels informed, respected, comfortable with their decisions and extremely satisfied with the experience.
All videos are permanently and securely stored in your VentaVid dashboard for future reference.
service advisors sell with ease.
Transparency builds trust. When customers can see the issues with their own eyes there is very little traditional selling needed. Customers feel fully informed and reassured that your vehicle service video recommendations are genuine and require their prompt approval to get the vehicle back on the road.
VentaVid video fully engages customers and saves time for service advisors and the workshop.
Used worldwide in SALES & SERVICE For…
Passenger Cars
Commercial Vehicles
Motorcycle & Marine
RV & Caravans
Plant & Equipment
Off-Road and High Performance
Request a Demonstration
Complete the form and we will contact you to arrange a time for a personalised, online demonstration of VentaVid.
three proven solutions...
CUSTOM 3D animation design and production
tailored animations for sales, training and marketing.
Whether you need a highly technical animation explaining a complex vehicle system, a sales or training animation showing the operation of specialist equipment, or a product animation with amazing 3D content, our in-house team of expert technical animators create unique, informative and powerful sales, marketing or training content for a wide range of bespoke projects.
3D animations are proven to communicate technical information more clearly and concisely than diagrams, slideshow presentations or live action film. Animation allows the viewer to see the internal workings of a product or watch as equipment disassembles into individual parts in just a few seconds, highlighting features and benefits such as performance, functionality, build quality and serviceability.
We create custom 3D animated content for the Automotive, Truck, 4WD, Agriculture, RV, Motorcycle, Marine, Mining and Equipment industries.
Contact us today to arrange a discussion and unique project scope.
bespoke 3D animation design and production
TECHNICAL animations for sales, training and marketing.
Whether you need a highly technical animation explaining a complex vehicle system, a sales or training animation showing the operation of specialist equipment, or a product animation with amazing 3D content, our in-house team of expert technical animators create unique, informative and powerful sales and training content for a wide range of bespoke projects.
3D animations are proven to convey information more clearly and concisely than diagrams, slideshows or live action film. Animation allows the viewer to see inside a product or watch as machinery disassembles into individual parts in just a few seconds, highlighting product features and benefits such as performance, build quality and ease of maintenance.
We create custom 3D animated content for the Automotive, Truck, 4WD, Agriculture, RV, Motorcycle, Marine, Mining and Equipment industries.
Contact us today to arrange a discussion and project scope.
VentaVid Video
video messaging for sales and service teams.
Today's customers value transparency, convenience and personalised service higher than ever before.
Widely used across Australia and New Zealand, VentaVid is a globally popular game changer for sales and service teams who are focused on delivering a customer experience that exceeds expectations.
Users access the VentaVid app to quickly and easily record professionally branded video messages and status updates at any time during a new or used vehicle sales process, scheduled servicing, annual safety inspections, diagnostic procedures, pre-purchase inspections, performance tunes, engine rebuilds, vehicle restorations, or accessory upgrades. In fact, any situation where you need to share a video message with a customer.
Transparency builds trust. Customers love receiving engaging and informative VentaVid videos, frequently mentioning them in feedback surveys and online reviews as a key reason for their satisfaction with their sales or service experience, boosting your customer satisfaction, retention and revenue.
Vehicle Visuals
talk less, sell more.
If you ever need to explain to customers what happens when a timing belt breaks, why Diesel Particulate Filters fail, or why cabin air filters need replacing, the brand new, fourth generation Vehicle Visuals animation library is a must-have in your service department.
Used by thousands of service centres worldwide, these short, easy to understand animated videos can be shared by email and SMS, included with digital inspection reports, service reminders and newsletters, or played on waiting area TVs.
They're also used to help educate non-technical Service Advisors and Parts Interpreters, empowering them to be more comfortable and confident in their day to day conversations and interactions with customers.
Vehicle Visuals can be integrated with MechanicDesk, Workshop Software, Automation, or any corporate ERP, CRM, DMS or eVHC software for a seamless addition to your sales, communications or quoting process.
Contact Us Today!
To discuss how we can help you build smarter teams, happier customers and faster growth, complete the form below and we'll contact you asap.