Service Programs Australia



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VVGarage
Marketing

Marketing

Communication

Communication

Loyalty

Loyalty

Supercharge Your Customer Satisfaction!

Maintain customer loyalty between long service intervals
Deliver powerful marketing messages direct to your customers smartphones
Easy for customers to book appointments, submit a Google Review or refer a friend to your business

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The easy to use marketing and booking App for automotive workshops.

  • Send unlimited notifications direct to your customer’s smartphones – special offers, reminders, safety check promotions, holiday opening times and seasonal motoring tips.
  • Send live status updates on the day of a service, reassuring customers that their car is receiving your full attention and will be ready for collection at the agreed time.
  • Customers can use the app to book an appointment, respond to service and rego reminders, or sign-up to service specials, offers and seasonal promotions.
  • Customers can access a range of useful tools from the app, including leaving a Google Review, accessing FAQs for your business, checking real-time local fuel prices and current vehicle safety recall information, and a warning light library – reassuring them whenever a mystery light appears on their vehicle dashboard.
  • The app is customised to your business with your logo and colour scheme, connecting customers with your unique business brand every time they use it.
  • One fixed monthly subscription covers unlimited FREE app store downloads.

vvGarage provides a complete mobile marketing and communication solution for your business.

Can be Integrated for GOLD level users of…

Our proven solutions...

VentaVid Video

Personalised customer experience, faster repair approvals.

Today's customers value transparency, convenience and personalised service higher than ever before.

VentaVid video is a game changer for service and repair businesses who are focused on delivering a service experience that exceeds customer expectations and makes your business stand out from the crowd.

High-value repairs such as brakes and suspension, and smaller value items such as cabin filters, brake fluid services and belts are all easier to sell with video messaging, adding significant additional revenue to your business every single day.

The key to VentaVid is its flexibility. In an instant, users access the VentaVid app to quickly and easily record professionally branded video messages and updates at any time during or after a service, safety inspection, diagnostic procedure, pre-purchase inspection, performance tune, engine rebuild, vehicle restoration, or accessory upgrade. In fact, in any situation where you need to share a video message with a customer.

VentaVid is a huge help to Service Advisors - it reduces time spent selling over the phone and speeds up the approval process. Most customers respond with a repair approval in less than five minutes. 

Customers love receiving engaging and informative VentaVid videos, frequently mentioning them in feedback surveys and online reviews as a key reason for their satisfaction with their service experience, boosting your customer satisfaction, retention and sales.

Contact us today for an online demonstration.

VentaVid
VentaVid

VentaVid video

personalised customer experience, faster repair approvals.

VentaVid is a game changer for service and repair businesses who are focused on customer satisfaction, retention and revenue growth.

The key to VentaVid is its flexibility. In an instant, users access the VentaVid app to quickly and easily record professionally branded personalised video updates for customers at any time during or after servicing, safety inspections, diagnostic procedures, pre-purchase inspections, tyre fitting, performance tuning, transmission reconditioning, restorations or accessory upgrades. In fact, any situation where you need to share video with a customer.

Any recommendations can be clearly costed on your branded video page for customers to approve instantly.

Customers love receiving engaging and informative service videos, with most responding with positive repair approvals in less than five minutes.

Vehicle Visuals

Vehicle Visuals

Technical explanations made easy.

If you ever need to explain what happens when a timing belt breaks, how a Diesel Particulate Filter regenerates or the symptoms of warped brake discs, Vehicle Visuals is a must-have.

Used by more than 50,000 service advisors worldwide, and at a cost less than a couple of cups of coffee per week, a subscription to Vehicle Visuals gives you access to hundreds of informative, high-quality animated videos that can be sent to customers by email or SMS to remove the technical jargon and quickly help them understand how various vehicle parts and systems work and why they need repairing.

The animated videos can also be added to digital inspection reports, service reminders, newsletters, social media posts, websites, played on waiting area TVs, or used in your digital marketing to promote your services and educate your customers.

They're also frequently used to help train non-technical service advisors, giving them more confidence in their day to day conversations with customers.

Vehicle Visuals can be integrated with MechanicDesk, Workshop Software, Automation, or any corporate POS, CRM, eVHC or ERP software for a seamless addition to your sales, communications or quoting process.

vvGarage

Your very own branded communication app.

Stay connected to customers with your very own smartphone App for iOS and Android - personalised and branded for your business!

Quickly and easily receive and reply to messages, send service specials and news using your own personalised and branded mobile App. Deliver next-level customer experience to keep customers coming back! Customers can request a service booking, submit a Google Review, check local fuel prices in real-time, check safety recalls for their vehicle and refer friends and family to your business - all via your App!

VVGarage
VVGarage

vvGarage

Your very own branded communication app.

Stay connected to customers with your own smartphone App for iOS and Android, personalised and branded for your business!

Quickly and easily receive and reply to messages, send service specials, promotions and news. Customers can request a service booking, submit a Google Review, check local fuel prices in real-time, check safety recalls for their vehicle and refer friends and family to your business - all via your App!

SPA Digital

SPA Digital 

HASSLE FREE websites with convenient monthly payments.

With our all-inclusive website design, development and management package, your website will never look tired and out of date.

If you need a new website but find the whole process confusing and alarmingly expensive, we simplify the process and ease the pain. Our combined website design, development and management package removes the jargon and high initial outlay. Everything is clear and cost-effective.

Whether you're a new business needing your first website, an established business still using your original one-pager, or you've realised that Facebook alone just doesn't cut it, contact us today to discuss your needs.

Contact Us Today!

For a chat about how we can help your business increase sales, customer satisfaction and retention, complete the form below and we'll contact you asap.

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